Frequently Asked Questions

Q. What is the easiest way in which to get from Logan Airport to Rowes Wharf Water Transport?
A. Massport's free water transportation buses (route #66) arrive at each terminal every 8-12 minutes. The bus will take you to the water transportation dock. Call 1-617-406-8584 once you are on the bus and we will reserve a boat for you by name at the dock. Proceed down the left gangway once you are at the dock to get to your reserved boat. Be sure to confirm that you are boarding a Rowes Wharf Water Taxi so that you can receive the most accommodating service available on the Boston waterfront. Rowes Wharf Water Transport is the only service provider to Rowes Wharf/Boston Harbor Hotel/Downtown Boston.

Q. Do you run the water taxi service on a specified schedule?
A. We run personalized, on-call services. Due to the high demand for our services, reservations are strongly encouraged to ensure little to no waiting time for your pickup. Without reservation use the yellow call box at the top of the Logan Airport dock or call 1-617-406-8584, and we will typically pick you up within 5-12 minutes of your call. Your boat will depart immediately once you have boarded the vessel. We do run scheduled services as well. Please call to inquire about special programs.

Q. How long is the ride between Logan Airport and downtown?
A. The boat ride is typically seven minutes, a convenient alternative to traffic and tunnels.

Q. How many passengers can you accommodate?
A. Our boats can provide service to groups of varying sizes. With multiple boats, each with capacities ranging between 28 and 49 passengers and a wide network of affiliates, we are able to provide service for groups of any size.

Q. Do you run in inclement weather?
A. Yes, all of our boats are covered and heated with interior cabins. The majority of our boats are aluminum hulled, so we are not limited by ice, and we can easily dock in strong winds, unlike smaller, seasonal water taxis.

Q. Do you service the Boston Harbor Islands?
A. Yes, our boats are built to run through large waves and are significantly faster than many other boats around the harbor. The Rowes, our newest addition to the Rowes Wharf Water Transport fleet, has dual V8 engines that can power through the waves and carry you quickly and comfortably to any of the harbor islands at speeds of up to 23 knots. All of our boats are well equipped to do the same. Call 1-617-406-8584 to reserve one or more boats to serve your individual needs.

Q. Do you service the financial district?
A. Yes, we are the exclusive provider of water transportation for Rowes Wharf, the entrance to Boston's financial district. Our service is the only one that can take you to the heart of the financial district.

Q. Do you service the Boston Harbor Hotel?
A. Yes, we are the exclusive provider of water transportation for the Boston Harbor Hotel and its guests. Our dock is literally at the hotel. No other water taxi services pick up or drop off passengers at the Boston Harbor Hotel. The hotel's concierges will pick up your bags at the dock via your request and escort you to the hotel lobby.

Q. Do you service the Boston Convention Exposition Center?
A. Yes, we are the exclusive provider of transportation to and from World Trade West, which is right in front of the Trade Center, Seaport Hotel, Westin Waterfront and the BCEC. Contact us at 1-617-406-8584 for detailed information or email us at info@roweswharfwatertransport.com
Q. Do you operate during the winter?
A. Yes, our boats are specifically designed to provide comfortable rides during even the coldest and most extreme winter conditions. Our interior cabins are heated and enclosed. Snow and ice pose no problem to our aluminum hulled vessels.

Q. What types of services do you offer?
A. Rowes Wharf Water Transport provides a vast array of services to customers, including on-call water transportation, private charters, sunset cruises, group transfers, island hopping, parties (birthdays, engagements, weddings, etc.), corporate functions, and specialized services to meet the individual needs of our customers. Many different boats are available to choose from for private charters, each having features like sound systems, cabins, and outer decks to accommodate varying requests from our customers. For information on rates for different services, call 1-617-939-4802. To schedule a pickup please call the boats direct at 617-406-8584

Q. Do you offer luggage storage?
A. Yes, we offer luggage storage in a locked private room at Rowes Wharf for all of our customers.

Q. Do you offer online ticketing?
A. Yes, you can reserve tickets online by clicking HERE.

Q. Where is parking available at Rowes Wharf?
A. For convenience, Boston Harbor Hotel offers a valet parking garage and taxi stop; another low-cost option is the nine-dollar parking behind the Moakley Federal Courthouse adjacent to Rowes Wharf, a two-minute walk from Rowes Wharf.

Q. What kinds of passes, certificates, and group discounts do you offer?
A. Monthly or specialized passes can be designed for customers for convenient travel, prepaid to avoid the hassle of paying for each trip. Gift certificates for our services are also offered and can be personalized; just call 1-617-939-4802 to customize passes or certificates. Group discounts are also available and are unique to each situation, please call the given number for more information.

Q. How can I get to Rowes Wharf to board a boat?
A. Rowes Wharf offers a taxi stop directly next to the docking area, and the Greenline is close by as well. Rowes Wharf is also the closest docking area to South Station in the harbor.